(4.6) 2016 reviews
Help & Contact
Vaporizers / Aromatherapy
What is vaporization?
Vaporization is a process in which herbs are heated up to a temperature high enough to extract all the active properties, without generating any tar or carcinogenic substances, which distinguishes vaporization from smoking. It’s the most effective, the healthiest and definitely the most pleasurable form of inhalation. Read more about other aspects of vaporization: Why vape?
What is a vaporizer?
A vaporizer is an electronic device used for vaporization. It heats up herbs to a required temperature so that the plants release their natural properties: medicinal, relaxing, calming, anti-inflammatory, antiseptic, expectorant and many more – depending on the type of herb. Vaporizers are divided into two main groups – portable and stationary/desktop devices. Read more about vaporizers here: What is a vaporizer?
Is vaporization safe?
Yes, absolutely! It’s the best way to absorb all the properties from herbs, and aromatherapy below 200°C is completely harmless because below this temperature no tar substances are produced. What’s more, when you buy from VapeFully, you can be sure that all the products are made of materials that are safe for your health and that their vapor path is separated from the electronic parts. We perform a series of tests on each device before we decide whether we include it in the range of top-notch VapeFully products.
What is conduction and convection?
Basically, convection vaporizers are more efficient because they extract more active substances from the plant. Those vaporizers let you cease and resume a vaping session at any time. Conduction vaporizers are usually cheaper, they reach the required temperature faster and their batteries last longer on one charge. Read more about the differences between conduction and convection here.
Why are some vaporizers so expensive?
The main goal of vaporization is a healthy and harmless inhalation. That’s why all the Premium Vaporizers (all the vaporizers available in VapeFully store) are made of materials that are safe for your health. Your safety is our priority, that’s why we provide only verified devices.
Orders
How long does it take for my order to be processed?
If you pay for your order before 3pm GMT+2, Monday to Friday, we send it out the same day. All orders placed after 3pm will be processed the next working day. Within European Union, parcels are delivered in 2-5 working days (depending on the country). If you order from outside EU, the delivery may take longer due to customs clearances.
What payment methods are available?
We offer various payment methods so that the payment process is both easy and safe for you. You can pay by Visa and MasterCard. We also offer the Sofort Banking payment option so you can make an easy bank transfer from such countries as Austria, Belgium, Finland, France, Spain, the Netherlands, Germany, Poland, Czech Republic, Slovakia, Switzerland, Sweden, Hungary, Great Britain and Italy.
What are the shipping costs and when is shipping free?
We offer free shipping for all orders above 50 euros, within the European Union. Shipping costs for orders that don’t exceed this amount is 7 euros (courier, priority).
Can I get a discount code?
If you want to get a discount code, follow us on Facebook and Instagram. Also, if you sign up to our email newsletter, you will automatically get a one-time 3% discount. In the newsletter, we share lots of useful information about vaporization. Plus, you’ll be among the first to know about our ongoing promotions and discounts!
Please bear in mind that our discount codes do not apply to already discounted products.
If a product is not available, when will it be back in stock?
On average, you won’t wait more than a week for a product that’s out of stock to be available again. However, if you are particularly interested in a specific product, contact us to check the exact delivery date.
Service and Returns
Can I add something to my order?
It depends on whether your order has already been processed or not. Contact us and ask about the possibility of order modification. Give us your order number and let us know which item(s) you’d like to add. The sooner you get in touch with us, the higher the chances are that we’ll be able to modify the order for you.
I placed my order, but I haven’t paid for it.
A vaporizer is an electronic device used for vaporization. It heats up herbs to a required temperature so that the plants release their natural properties: medicinal, relaxing, calming, anti-inflammatory, antiseptic, expectorant and many more – depending on the type of herb. Vaporizers are divided into two main groups – portable and stationary/desktop devices. Read more about vaporizers here: What is a vaporizer?
Can I collect my order in person?
Your browser crashed or you snoozed while chewing a bar of Snickers and you didn’t get to do the payment? It’s not too late! Get in touch with us and we’ll send you the info for a transfer.
Can I collect my order in person?
Unfortunately, we don’t offer in person pick-ups at the moment.
Where is my parcel?
The main goal of vaporization is a healthy and harmless inhalation. That’s why all the Premium Vaporizers (all the vaporizers available in VapeFully store) are made of materials that are safe for your health. Your safety is our priority, that’s why we provide only verified devices.
Privacy and Security
Are the parcels discreet?
Yes, all the parcels sent from VapeFully online shop are completely discreet. We guarantee plain packaging – the only information visible on the outside of the parcel is a private sender address and the delivery address. You can feel perfectly safe.
Is my data safe?
A vaporizer is an electronic device used for vaporization. It heats up herbs to a required temperature so that the plants release their natural properties: medicinal, relaxing, calming, anti-inflammatory, antiseptic, expectorant and many more – depending on the type of herb. Vaporizers are divided into two main groups – portable and stationary/desktop devices. Read more about vaporizers here: What is a vaporizer?
Is vaporization safe?
We take the security of your personal data very seriously. Your data has been and will always only be used to process the order – we will never share your data. We also use the most secure SSL certificate for safe payment transactions. We also offer the option of placing an order without creating an account.
How is the parcel protected?
Basically, convection vaporizers are more efficient because they extract more active substances from the plant. Those vaporizers let you cease and resume a vaping session at any time. Conduction vaporizers are usually cheaper, they reach the required temperature faster and their batteries last longer on one charge. Read more about the differences between conduction and convection here.
Why are some vaporizers so expensive?
We make sure that the product you receive is in the best possible condition. To guarantee that, we add paper fillers inside carton packaging. They are the most eco-friendly and very easy to dispose of. This way, we care both about the protection of your parcel and of our Planet.
Didn’t find the answer you were looking for? Write to us!
We work from 9 AM to 5 PM, Monday to Friday.
Prefer to call / chat with WhatsApp?
Currently, we offer phone support only in English.
(4.6/5)